So let’s say you’ve come to Mother and Child Hospital for surgery. You’ve talked to your doctor, your bag is packed, and you’re thinking about how to use your insurance to cover the admission. You’re not alone in that thought. Many patients walk in with the same question –how does the whole process work from […]

As part of efforts to make Social Health Authority (SHA) coverage more accessible, LIPA SHA POLEPOLE has been introduced as a premium financing solution. It allows eligible members to spread the cost of their annual health insurance premium over 12 months using a loan from the Hustler Fund. What Is LIPA SHA POLEPOLE? LIPA SHA […]

The Social Health Authority (SHA) of Kenya was established to manage social health insurance in the country. The SHA has three funds: the Primary Healthcare Fund, the Social Health Insurance Fund, and the Emergency, Chronic and Critical Illness Fund. Healthcare providers in Kenya can contract with the SHA to provide healthcare services to beneficiaries. This […]

I recently spoke with Matthew Mwenda, Claims Officer and Digital Marketing Coordinator at Mother and Child Hospital, to get his take on the best practices for efficient claims management. Here’s what you can take away from the conversation. Organize Your Documentation One of the biggest problems in claims management is missing or incomplete paperwork. Matthew […]