The Social Health Authority (SHA) of Kenya was established to manage social health insurance in the country. The SHA has three funds: the Primary Healthcare Fund, the Social Health Insurance Fund, and the Emergency, Chronic and Critical Illness Fund. Healthcare providers in Kenya can contract with the SHA to provide healthcare services to beneficiaries. This […]

I recently spoke with Matthew Mwenda, Claims Officer and Digital Marketing Coordinator at Mother and Child Hospital, to get his take on the best practices for efficient claims management. Here’s what you can take away from the conversation. Organize Your Documentation One of the biggest problems in claims management is missing or incomplete paperwork. Matthew […]