At Mother and Child Hospital, we’re committed to providing you with quality healthcare. That’s why we’ve partnered with SafeCare to improve every part of how we serve you. SafeCare offers a clear framework to help hospitals like ours reach international standards.

What SafeCare Covers

SafeCare doesn’t just focus on one area—it looks at every part of healthcare delivery. Here are a few key areas we discussed:

1. Patient Care
   • Making sure you get the safest and best care possible.
   • Improving how we manage patient feedback and complaints.
2. Staff Training
   • Helping our team improve their skills.
   • Building a workplace where every staff member knows how to provide the care you deserve.
3. Facility Improvements
   • Updating our equipment and resources to provide better services.
   • Ensuring every part of the hospital is clean, safe, and well-organized.
4. Measuring Success
   • Using tools to track how we’re doing.
   • Making changes based on what works for you and what doesn’t.

Why This Matters to You

When you visit a hospital, you want to feel confident in the care you’re receiving. By focusing on quality:

• You get safer and more reliable care.
• Our team works more efficiently to serve you faster.
• We can handle challenges better, reducing wait times and improving outcomes.

What’s Next

We’re taking what we learned from SafeCare training and applying it in real ways:

• Updating hospital processes to be simpler and more effective.
• Introducing new tools to track performance.
• Making sure every staff member plays their part in improving your experience.

We believe that healthcare should work for you. SafeCare gives us the tools to get there, and we’re excited to keep making changes that matter.

Let us know your thoughts—we’re here to listen and improve.